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Quintessa Hotel Fukuoka Hakata Relax & Sleep Review: Comfort, Convenience, Close to Hakata Station

An honest review of our stay at Quintessa Hotel Fukuoka Hakata Relax & Sleep near Hakata Station as two Malaysian girls who had a long transit via Singapore.
★★★★☆ 4/5

Hotel Information

🏨
Name: Quintessa Hotel Fukuoka Hakata Relax & Sleep
📍
Location: 10~15-min walk from JR Hakata Station
🛏️
Room Type: Double w/ Bunk Beds
👥
Occupancy: 2 guests (can accommodate 3 but tight)

Key Features

🍽️
Breakfast: Customizable breakfast bar
💤
Sleep Quality: Comfortable bunk beds
🧳
Luggage: Limited storage space
🗣️
Language: Limited English, staff try their best

Our Arrival Experience

After an overnight flight to Fukuoka, Friend B and I arrived at 8 AM exhausted. After getting SIM cards at the airport, we took the bus to JR Hakata Station. The 15-minute walk to the hotel with our luggage felt longer than expected, but we were relieved to reach Quintessa Hotel Fukuoka Hakata Relax & Sleep.
Pro Tip: Book hotels with free cancellation 3-6 months in advance during peak seasons (autumn/Dwali). Non-refundable rates are cheaper but risky if your plans aren't 100% confirmed!
We appreciated that we could check in early after our tiring journey. The reception staff were friendly despite limited English - as a Japanese speaker, I had no issues, but non-speakers might find communication challenging.

The Room: Compact But Comfortable

Hotel bedroom with double deckers
Quintessa Hotel Fukuoka Hakata Relax & Sleep Double Bedroom
(I took the top bunk for a firmer mattress)
We booked the only available option - a double room. While compact, the space was enough for:
  • Comfortable bunk beds (not too soft, not too firm)
  • Spotlessly clean room (bathroom too!)
  • Quiet room with good sound insulation
The unique pillow was a highlight - one side with buckwheat grains for firm support, the other with soft cotton. Perfect for getting proper rest! I can also sit on top of the mattress without hitting my head, that's a win!

Note: The sink is right next to the bed, so be careful not to splash water when washing up.

Breakfast: A Delightful Customizable Experience

The breakfast bar was a standout feature at Quintessa Hotel. With various breads (including flatbread!) and diverse toppings, you can create your perfect morning meal.
🍞

Bread Selection

Various breads including soft bread, oat bread, and even flatbread for making breakfast wraps!
🥑

Toppings Galore

Mentaiko, veggies, cheese, natto, avocadoes, various sauces for salads, and so much more!
🍳

The hearty and filling selection

Scrambled eggs, chawanmushi (steamed egg in a cup, often with other fillings), miso soup, sausages, potato salad, yogurt, fried items (imagine karaage but with ham), and more!
Breakfast @ the hotel
As someone with a big appetite, I thoroughly enjoyed creating different flavor combinations. My custom "breakfast burrito" with mentaiko (a Hakata specialty), avocado, and scrambled eggs was particularly memorable!

What We Loved 👍

  • Excellent location near Hakata Station (15-min walk)
  • Comfortable bunk beds with unique pillows
  • Delicious and customizable breakfast bar
  • Spotlessly clean rooms and facilities
  • Friendly staff who try their best with English
  • Welcome drinks and chocolates provided
  • Quiet atmosphere for good sleep
  • Great value for the price point

What Could Improve 👎

  • Very compact room - challenging with large luggage
  • Limited English at reception
  • Small lobby with limited luggage storage
  • Sink placement next to bed risks splashing
  • Room would be cramped with 3 people as advertised
  • Breakfast area can get crowded
  • No dedicated parking lot for cars - RIP parking fees

Location & Accessibility

Quintessa Hotel's location is one of its strongest assets:
  • 15-minute walk from JR Hakata Station (varies by exit)
  • Surrounded by restaurants and convenience stores
  • Easy access to public transportation
  • Safe neighborhood for walking at night
After a long day exploring Hakata, we appreciated being close to dining options and having a comfortable place to return to. Our local friend who drove us back to the hotel also noted the convenient location.

Ready to Book Your Stay?

Experience Quintessa Hotel Fukuoka Hakata for yourself!

Book Now on Agoda

(Using this link supports our blog at no extra cost to you!)

Final Verdict

★★★★☆ 4/5

Quintessa Hotel Fukuoka Hakata Relax & Sleep offers excellent value for travelers seeking a clean, comfortable place to sleep near Hakata Station. While the rooms are compact, they're well-designed and perfect for resting after exploring Fukuoka.


Perfect for: Solo travelers, couples, or small groups without large luggage who prioritize location and comfort over spacious rooms.

Consider elsewhere if: You need extensive English support or have multiple large suitcases.
Traveler Tip: If arriving with large luggage, consider taking a taxi from Hakata Station. The 15-minute walk feels much longer with heavy bags! Also, you might want to arrive near check-in hours to have the luggage stored in your room instead of the lobby ;)

Have you stayed at Quintessa Hotel Fukuoka? Share your experience in the comments below!

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Tosu Premium Outlets: Bargain Hunting After Pancakes?

Our honest shopping verdict after Cafe Stand 10.8's fluffy indulgence that gained us ✨calories✨

★★★☆☆ 3/5

Retail therapy or regret? Three Malaysian shopaholics investigate Saga's outlet paradise!
Tosu Premium Outlets Spanish Colonial Architecture
Retail therapy after carb-loading? That was our genius plan after Cafe Stand 10.8's pancake feast. With bellies full of soufflé dreams but wallets hungry for deals, we drove toward Tosu Premium Outlets - Saga's largest outlet mall with 170 stores, only to discover outlet shopping in rural Japan is... an experience. 🛍️
Me (checking maps): "Only 20 minutes from Kurume!"
Friend A: "Perfect walk for digestion..."
Friend B: "Hope parking's easier than Shibuya!"
Two hours later, I was the only one without shopping bags - fuming at Adidas' size chart and Le Creuset's color choices. Was it us? Was it Tosu? Let's unpack our Saga shopping saga.

📍 Outlet Essentials

⏰
Hours:
10 AM - 8 PM daily
Closed 3rd Thursday of Feb
🚗
Parking:
FREE! (Rare in Japan)
Fills up by noon
📱
Wi-Fi:
Available throughout
Connect to "Tosu Free Wi-Fi"
👶
Family Facilities:
Nursing rooms, diaper stations
At 3 locations

California Dreaming in Kyushu

Tosu Premium Outlets Spanish Colonial Architecture

Pulling in at 2:30 PM on a weekday with a fluff coma from the pancakes we all had, reality really hit us when we:

  • Circled for 15 minutes before finding indoor parking
  • Saw the white stucco walls + orange roofs = unexpected California vibes
  • Glanced their layout map but felt overwhelmed by 170 store icons

Retail Roulette: What We Actually Bought

👜

Coach Conquest

Both of my friends scored 40% off + extra 20% on sale items — Friend A's bag was ¥32,000 well spent and was truly the standout deal of our visit! As for Friend B, her ¥8,500 wallet was also a wonderful purchase! I left empty-handed because I'm more of a Chanel girlie.
👟

Adidas Agony

My dream sneakers were available in every size BUT mine — Asian size problems strike again! Honestly, we need more larger sized shoes for tall Asian women! I'm 171cm tall and the pretty ones that matched my aesthetics always never come in UK 8.5 that I had to settle for men's most of the time! :(
🍳

Le Creuset Letdown

Beautiful cookware that you'd treat them with love and care, but unfortunately the store was missing my light green — There were plenty of beautiful options, but the shades of green offered didn't feel right enough for me to make a purchase to match my existing wares. They also didn't have the blueberry cookware I've been eyeing on for ages, so I also left empty-handed.
The Final Damage Report:
Friend A: ¥32,000 for Coach bag
Friend B: ¥8,500 for Coach wallet
Me: ¥0 (also lost the pancake weight from all the walking!)

Best Stores at Tosu Outlet Saga - Where to Find Hidden Gems

👜

Coach (Shop 2210)

40% off + extra 10% with coupon

👖

Levi's (Shop 520)

Jeans from ¥3,900

👕

Beams (Shop 920)

Japanese streetwear steals

👟

Puma (Shop 1220)

Undeniably comfortable sneakers

🧱

Lego (Shop 320)

Limited items for collectors

⚠️

Manage Expectations

Limited luxury brands

鳥栖プレミアム・アウトレットで本当にお得な店舗は? 実際に買い物をした中で、コーチとリーバイスが最もおすすめです! Which stores are truly worth it at Tosu Premium Outlets? From our actual shopping experience, we recommend Coach and Levi's the most!

The Breezy Reality

👍 What We Loved

  • Open layout perfect for post-pancake strolling
  • Clean facilities and walkable layout
  • Levis / Coach deals genuinely worthwhile
  • FREE parking!!

👎 What Could Improve

  • No luxury European brands (Gucci / Prada / Chanel / Christian Louboutin)
  • Many "discounts" matched regular prices
  • Chronic size issues for Asian shoppers
  • Crowded despite weekday visit

Battle Plan for 170 Stores

With limited time post-pancakes, on top of the pressure of needing to have a massive haul in Don Quijote before we return our rental car back in Hakata, we strategized:

  • First step: Searched for outlet directory
  • Targeted approach: Headed straight to priority stores
  • Tax-free hack: Consolidated purchases to hit ¥5,000 minimum
  • Locker strategy: If our purchase was massive, stored bags immediately to avoid fatigue (we didn't, but hey, this can be helpful to someone, right?)
💡 Pro Tip: Download their app for real-time deals - we missed limited-time offers at Levi's!

The Malaysian Verdict

Tosu Premium Outlets Final Rating
★★★☆☆ 3/5

For Coach/Levi's Fans: Worth the trip ★★★★☆
For Luxury Hunters: Lower expectations ★★☆☆☆
For Families: Surprisingly convenient ★★★★☆

Our consensus? It's no Gotemba Premium Outlets, but worth 2-3 hours if you:

  • Are on your way to/from Fukuoka to Saga/Oita
  • Love American/Japanese mid-range brands
  • Need family-friendly facilities
  • Wanting to shop in an outlet somewhere other than the one in Kitakyushu
❓ Frequent Shopper Questions

Q: Is the foreigner coupon worth it?
A: Absolutely! Extra 5-15% at 30+ stores - get it at Information Center.

Q: Are prices better than Tokyo?
A: For Coach/Levi's - yes. For luxury - not a huge difference on our visit.

Q: Best time to avoid crowds?
A: Weekday mornings right at opening (10 AM).

📍 Location Details

🚌 Getting to Tosu Outlets Like a Pro

After our pancake feast, we drove 20 minutes from Cafe Stand 10.8. Alternate routes:

🚌
Direct Bus:
From Nishitetsu Tenjin Expressway Bus Terminal
¥770 one way, ¥1,400 round trip • 45 mins (reserve here)
🚆
Train + Bus from Hakata:
JR Hakata → JR Tosu Station (¥1,940 by Express, about 25 minutes)
Then bus to outlets (¥280, about 15 minutes)
🎫
Money Saver:
Nishitetsu outlet package:
Roundtrip + coupons for ¥1,500
Address: 8-1 Yayoigaoka, Tosu, Saga 841-0005
Official Site: Tosu Premium Outlets


"We came for bargains but left with life lessons:
Sometimes the best purchase is friends laughing
at your shopping misfortune."
- Jin, The Girl Exited Tosu Premium Outlets Empty-Handedly

📍 Nearby Attractions

Combine your Tosu Outlet trip with:

  • Kunen-an Garden (18 mins drive)
  • Saga Castle History Museum (35 mins)
  • Michelin-starred Saga Beef (30 mins)

*Disclosure: This post contains affiliate links. If you book through them, I may earn a small commission at no extra cost to you. This helps keep the blog running - thank you! 🙏

🏨 Book Saga Hotels 🚗 Rent a Car via Trip.com ✈️ Flights to Fukuoka
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Cafe Stand 10.8: Fukuoka's Fluffy Soufflé Pancakes Review

An honest review of Kurume's Instagram-famous pancake cafe from three Malaysian travelers

★★★☆☆ 3.5/5

Is the hype justified? We investigate the fluffiest pancakes in Kyushu!

📍 Cafe Information

🏠
Address: Takayama Building 1F, 107-13 Torimachi, Kurume, Fukuoka 830-0018
住所: 〒830-0018 福岡県久留米市鳥町107-13 高山ビル1階
💴
Pricing:
Pancakes: ¥870-¥1,300
Drinks: ¥300-¥580
Set menu: +¥300 on top of pancake price
⏰
Hours:
11:00 AM - 6:00 PM daily
Takeout available until 5:00 PM
*Closes earlier when pancakes are sold out
🚗
Parking:
Paid parking nearby (¥200/hr)
*Also 5-minute walk from Nishitetsu Kurume Station

Why We Visited: Chasing Fluffy Clouds

When you search "Fukuoka fluffy pancakes" on Instagram, Cafe Stand 10.8 dominates the results. As pancake enthusiasts, we had to see if the reality matched the hype! We were drawn by:

  • Those dreamy Instagram posts showing impossibly fluffy pancakes
  • Unique Japanese-Western fusion flavors (daifuku mochi on pancakes!)
  • The intimate setting with only 8 seats
  • Featured on Japanese TV Channels, Instagram and Twitter food accounts

Not to mention, it was the perfect spot for us to take a break from all the walking in Kunen-an, and it is on our way before we embark on another shopping spree at Tosu Premium Outlets, so there's really no excuse for us to skip at all.

⏱️ Timing Tip: We visited at around 1:10 PM on a weekday and had no wait. During peak times, expect 20+ minute queues.

The Pancake Experience: Fluffy But Flawed

We ordered three varieties to properly evaluate their famous soufflé pancakes, and with the three of us, it means we also get to share and try different flavors. Here's the honest scoop:

🍵

Matcha Daifuku Pancake (¥1,000)

— Rich matcha flavor with a chewy mochi overlay

The strong matcha flavor was impressive at first, but became overwhelming. The daifuku mochi added an interesting chewy texture against the fluffy pancake, but the intense matcha made it difficult to finish. If you're a hardcore matcha lover, you might enjoy this - but it's not for casual fans. Lucky for me, I personally liked it enough to finish a quarter of it for my friend!
Cafe Stand 10.8 抹茶大福パンケーキ - 福岡久留米のインスタ映えスイーツ
🍫

Chocolate Daifuku Pancake with Lotus Biscoff (¥1,000)

— The crowd favorite with a perfect balance in texture, flavor, and sweetness

The standout of our visit! The contrast between the chewy daifuku and cloud-like pancake was delightful. The chocolate flavor was subtle but present, allowing the pancake's texture to shine. The Lotus Biscoff added a nice crunch and sweetness to the pancake that wasn't sweet. Pro tip: Eat layer by layer rather than trying to combine everything in one bite, it'd be a mess if you don't!.
チョコレート大福パンケーキ with Lotus Biscoff - Cafe Stand 10.8
⚪

Warabi Mochi Daifuku Pancake (¥1,000)

— Basic, but not too basic. Simple, but the traditional flavors weren't.

The cafe does offer normal pancakes. However, we aren't exactly going for the basics when we're looking for something new. Traditional Japanese warabi mochi sounded like the best idea of a fusion dessert, so it was in our list. Among what we ordered, I find it most photogenic but it is also the ultimately forgettable option. It has beautiful presentation but an surprisingly ordinary flavor. The warabi mochi didn't add much excitement, making this our least favorite. Did it fill our tummies? Yes. Memorable? Not particularly.
Warabi Mochi Pancake in Cafe Stand 10.8 Kurume Fukuoka
🍓 Alternative Choice: The strawberry daifuku pancake is reportedly excellent for those who enjoy fruity desserts (we skipped it due to personal preference).

The Full Experience: Beyond Pancakes

👍 What We Loved

  • Truly exceptional fluffy texture - lives up to the hype
  • Unique fusion of Japanese and Western dessert elements
  • Perfect Instagram aesthetic - very photogenic
  • Reasonable prices for specialty pancakes
  • Cozy, minimalist interior
  • Convenient location near Kurume Station

👎 What Could Improve

  • Service felt cold and unwelcoming
  • Staff not wearing masks during food preparation
  • Small drink portions - coffee was watery
  • Western toilet without bidet
  • Some flavors lacked balance (too much matcha)
  • Could be sweeter for a dessert-focused cafe

Is Cafe Stand 10.8 Worth Visiting?

The Final Verdict

For Instagrammers: Absolutely! The pancakes are photogenic perfection ★★★★★

For flavor enthusiasts: Worth one visit - try the chocolate pancake ★★★☆☆

For service-oriented visitors: Manage expectations - hospitality needs work ★★☆☆☆

Overall Rating: 3.5/5

Visitor Tips

  • Must-order: Chocolate Daifuku with Lotus Biscoff (the most balanced flavor)
  • Skip: The coffee - it's watery and not worth ¥¥
  • Best time: Weekday afternoons (1-4 PM) for shortest waits
  • Payment: Bring cash - they only accept cash or PayPay
  • Portion: One pancake is very filling - consider sharing if you want to try multiple flavors

Final Thoughts

Cafe Stand 10.8 delivers on fluffiness but falls short on flavor refinement and hospitality. The pancakes are undoubtedly Instagram-worthy and have that magical jiggle, but the taste experience doesn't quite match the visual appeal. My personal rating: 3.5/5 - worth one visit for the experience, but not a must-repeat spot. My friends were less impressed, rating it 3/5.

Pro Tip: Order the chocolate daifuku pancake, skip the drinks, and bring hand sanitizer since the restroom lacks modern amenities. Visit with managed expectations and you'll enjoy the experience more!

Have you visited Cafe Stand 10.8? Do you agree with our review? Share your pancake experiences in the comments below!

*Disclosure: This post contains affiliate links. If you book through them, I may earn a small commission at no extra cost to you. This helps keep the blog running - thank you! 🙏

🏨 Book Fukuoka Hotels | 福岡ホテルを予約 🚗 Rent a Car | レンタカーを予約 ✈️ Flights to Fukuoka | 福岡への航空券
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Japan Car Rental Guide for Malaysians & Singaporeans: Complete Kyushu Road Trip Tips | Jin Travels Japan
Japan car rental guide for Malaysians and Singaporeans - scenic Kyushu road trip with mountain views, Aso volcano in background
Our Kyushu road trip - driving in Japan as a Malaysian traveler

As a Malaysian who can't drive (I have a license but haven't driven for ages so I chose not to drive for public safety lol), watching my friends navigate Japan's roads taught me this: Driving in Japan, and especially in Kyushu, is like playing Initial D arcade game IRL - except that we are law-abiding citizens who dared not to exceed speed limits. Here's everything we wish we knew before our Kyushu road trip!

In this blog post, I'd like to share some tips to help you decide on whether you'll need to rent a car, or if public transportation would be a better choice for you. If you'd like to know more on the essentials and differences between driving in Malaysia and in Japan, I'll try my best to cover it based on our experience in Kyushu.

📋 Your Japan Car Rental Guide

  • 🪪 Before You Go: Malaysian/SG Essentials
  • 📱 Connectivity: Staying Connected in Japan
  • 🗺️ GPS and Navigation Apps in Japan
  • 🚗 On the Road: Boleh-land Meets Zen Driving
  • 🚗 Where to Book Your Rental Car
  • 🚗 What Car Size to Pick?
  • 🚗 The ETC Card Secret
  • 🛡️ Car Insurance: A Non-Negotiable
  • ⛽ Winter Tires: Do I Need Them?
  • ⛽ Petrol Stations: Full-Service vs DIY
  • 🅿️ Parking Like a Pro
  • 🚗 Car Rental: Was it Worth the Money?
  • ❓ FAQs for Malaysian and Singaporean Drivers

🪪 Before You Go: Malaysian/SG Essentials

If you've followed my blog posts since February 2025, you'd probably knew that I had my self-drive trip as a group of three Malaysian girls (with one working in Singapore). There might be questions on whether what should be done, so here are the essentials to know!

The IDP Hack to Japan (JPJ Malaysia and AA Singapore)

Malaysians: Get your International Driving Permit from JPJ for RM150 (valid 1 year). Singaporeans: Visit AA Singapore (S$20). Pro tip: Apply at least 2 weeks before departure!

For Malaysians, applications for an International Driving Permit (IDP) can be made at any State/Branch JPJ office or at the Malaysian Automobile Association (AAM) office as long as you meet the requirements:

  1. Possess a Competent Driver's License (CDL) that is still valid for more than 1 year
  2. Owner of the license is not blacklisted.

And when you are making your application, the following documents will be required (information accurate as of time of writing, you may refer to JPJ's website for updated details):

  1. Original/copy of Personal Identification (NRIC)
  2. Original Personal Identification if the transaction is made by a representative
  3. Competent Driver's License (CDL)
  4. 1 passport-sized color photo

For Singaporeans, applications can be done via online or via their branches (more details on AA Singapore). You'll be required to have the following documentations ready for your application:

  1. A copy of your physical Singapore driving licence (front and back).
  2. A copy of your physical NRIC (front and back) for Singaporeans / PRs.
  3. A copy of your employment pass/FIN Card (front and back) for foreigners.
  4. A clear coloured passport-sized photograph of the IDP applicant in plain, light background
    1. Taken within the last 2 years
    2. Sharp and clear image resolution
    3. Full face is visible
    4. Photographs with watermarks will be rejected
  5. Notes:
    1. Do not submit the photo image on your passport, NRIC or Driving Licence card as there is a watermark on it
    2. Applications will be delayed if the photograph does not meet the requirements.
Kunen-an temple parking lot scenic stop during Kyushu road trip - Japan car rental travel tip
Rainbow in Kunen-an visit, from parking lot

📱 Connectivity: How to Stay Connected in Japan

For my friends who are both iOS users, Friend A used an eSIM, while Friend B used her international roaming plan. For my case as an Android user (my phone is pretty old, too, a OnePlus Nord CE 5G), getting eSIM can be an option if your phone is compatible with it, but it was an unfortunate case for me because mine isn't compatible, so I bought my SIM card in Fukuoka Airport instead.

CelcomDigi Users Note: I learned this the hard way:

  • Activated 3-day roaming in Singapore (cheaper than 1-day Singapore roaming plan) during my transit in Changi
  • Next morning in Fukuoka - existing roaming blocked Japan activation! — Spent way more just to purchase a SIM card at the airport!

So after learning from my mistakes, I pre-purchase my SIM cards from Malaysia before traveling ever since! And now I'm going to transit in Changi again, I'll just use the airport Wi-Fi, since it's pretty decent and I can clear my end-game content (let me flex my Genshin spiral abyss full star clear!) in the airport!

One thing to note is that my phone comes with a dual SIM card slots, so buying an additional SIM card is fine for me. But if your phone doesn't have more than one slots, perhaps an eSIM or a pocket wi-fi will be helpful! There's a reason why I had such a long story about eSIMs and connectivity — it helped us a lot during our trip!

🗺️ GPS: Does it Really Stand for 'Guna Pun Sesat'?

Japan car rental travel guide - scenic rainbow over Kyushu mountain landscape during road trip
Rainbow over Kyushu countryside during road trip

Let me be real honest here. I don't even know much about my own town, so imagine being lost in a foreign country, and especially when you don't speak their language! This is when mobile data comes handy, and there are plenty of applications we can use to navigate around in Japan!

What Apps Did You Use In Japan For Driving?

I knew this question would come, so here's the breakdown! Throughout our Kyushu trip we relied mostly on map codes in the car GPS, but these apps saved us when plans changed. Below you'll find both the apps we personally tested and a few extras for special needs (motorcycles, offline maps).

App Key Features Best For Download / Info
Map Code (car GPS) Accurate traffic info, road closures, uses Japan‑specific map codes Primary navigation (pre‑planned routes) Use this converter to get codes
Google Maps Familiar UI, works well in cities, can go wonky in rural areas Backup / city navigation Android / iOS
Waze Real‑time traffic, but Japanese place names can be tricky to input If you prefer Waze and read some Japanese Website
Apple Maps Reliable for train planning, decent navigation Apple users who want a simple alternative Built‑in on iOS
Navitime Real‑time congestion, voice guidance offline, can exclude ETC‑only tolls Frequent Japan drivers Android / iOS
OsmAnd Offline maps (download ahead), no toll‑avoidance Areas with poor mobile signal Official Site
Yahoo Navi Free, detailed Japanese interface, shows convenience stores and traffic signals Japanese‑reading users who want extra detail Android / iOS

Bonus for motorcycle trips:

App Why It's Great Link
Calimoto Discovers roads that don't appear on Google/Apple Maps; avoid‑toll toggle Official Site
Touring Supporter Nationwide parking info for motorcycles (subscription, Japanese only) Website

🚗 On the Road: Boleh-land Meets Zen Driving

Saga City night view with city lights and atmosphere
Saga City Night View

Okay, you've now received your IDP. You've done your trip planning, and even researched for map codes. You also downloaded some apps, or perhaps even searched for YouTube videos to familiarize yourself with traffic rules in Japan (it's slightly different from Malaysia) and mentally simulated your driving experience there.

"Maybe I'm ready to rent a car," you thought, and yes, you're almost ready and I'm here to share more information that I've personally researched!

🚗 Where to Book Your Rental Car

There are, in fact, plenty of websites or agencies you can book through. Other than popular Japanese travel agencies such as H.I.S. Travel or JTB for the ease of mind, there are also the following websites you can look into (and definitely not the full list):

Company Best For ETC / KEP Notes Link
Toyota Rent a Car Trusted quality, wide network ETC available; KEP discontinued (as of May 2025) Website
Nissan Rent a Car Good alternative to Toyota ETC available; KEP availability – check directly Website
Nippon Rent a Car 24h multilingual support ETC available; booking site uses machine translation Website
ToCoo Competitive pricing (broker) ETC possible but confusing delivery (hotel vs counter) Website
Budget Rent a Car Good price, pay on collection ETC available; KEP discontinued (as of May 2025) Website
Orix Large selection, airport pickup No ETC option at booking (check directly) Website
Times Car Rental Secure booking (pre‑pay) ETC available; pre‑pay for peace of mind Website

Important Update (May 2025): Budget Rent a Car and Toyota Rent a Car have discontinued handling KEP as of May 19, 2025. Please check with other rental companies for KEP availability.

Pro Tip: If you can understand Japanese and don't need flat‑rate passes (like KEP), booking via Japanese websites can lower the cost. For English navigation, confirm with the company beforehand.

🚗 What Car Size To Pick?

Road trip scenery from Aso to Kumamoto - scenic mountain views in Kyushu
Road Trip Scenery from Aso to Kumamoto

It's easy to just hop into our family car at home for short road trips within the country. However, for longer trips overseas, you'll have to consider the numbers and sizes of your suitcases in total, on top of the number of passengers. For us, a normal four-seater was just enough for the three of us, since we shop a lot, four suitcases, 3 carry on luggage, 2 backpacks and 1 messenger bag are going to take up quite some space in the car, after all (I even had my messenger bag on my lap at all times as the passenger princess).

If you're also traveling with infants or young children, then you'll look into child seats. For those requiring more space to carry wheelchair, surfing board or mountain bikes (and other large items that I could not think of when I write this), you may wish to look for bigger cars that can accommodate to your needs. Be sure that your license type will match the type of vehicle you need in Japan, accommodate to your space needs, and you're all good!

Note that most rental car companies will charge you an additional amount of money for picking a specific car type, or for newer cars. If you have very specific needs, the additional fee will be worth it to ease your worries.

🚗 The ETC Card Secret

Okay, you've probably heard me talking a lot on ETC cards and even KEPnow. What are they? You might ask, so to make things simple, it's like the Touch n Go card but in Japan, used for automatic payment of toll fees when driving on Japanese expressways.

Does it cost money to get the ETC card? Yes, because it also comes with the rental of a reader, and the rental cost is typically around 300 yen plus tax (per day), depending on the car rental company. You then pay the full amount of toll fare to the car rental company when you return your car.

Are they necessary? It depends, really, but I strongly recommend you to book cars with ETC card included. Why? Because there are rural exits like in that only accept ETC since not everywhere is manned now. Also, paying by cash typically takes a little more time, and if you're traveling across multiple prefectures and would need a KEP? That's a necessity, since the KEP works in conjunction.

Also, what's KEP? It's a regional highway pass. KEP is the short for Kyushu Expressway Pass, which was what we used to travel from Fukuoka to Oita, Takachiho, Aso, Kumamoto, and Saga before returning to Fukuoka. We bought it to save some fees on toll expenses, since it comes in a flat rate. For our 6-day KEP, it was 7,600 yen back in our trip. However, there are a few things to note:

  1. KEP comes in multiple days. For now, there are passes that starts from 2 days (6,200 yen) to 10 days (23,800 yen). Pricing is accurate as of late May 2025.
  2. Since the KEP had a price adjustment where the 6-day pass is now 15,000 yen. It is a significant price hike compared to my trip. This means that it will require you to do further research on whether you truly need the pass.
    1. The math is simple:
      1. Find the sum of your toll fares
      2. If your fare is significantly more the price of the KEP, buy it.
      3. If your fare is significantly less than the KEP you need, don't buy it
      4. If your fare is more or less the same as the KEP you need, you have two options:
        1. Buy it if you want flexibility to travel to more places that requires highway usage, or
        2. Don't buy it if you're certain you have little flexibility in your trip and you want to save some extra cash. See points (5) and (6) below if you wanted to cut some costs.
  3. KEP doesn't care if you start using the pass on day 2 of your car rental, it charges you based on the day you collected your rental car because it comes together with your ETC card.
  4. KEP does not cover anything outside of Kyushu, and it also doesn't cover Kitakyushu. So your trip to Mojiko is not covered by KEP (Refer here for the coverage map).
  5. If you're following my exact route for your next driving trip to Japan after reading my posts, skip the KEP. You won't spend over 12,000 yen in toll fees even if you visit Kitakyushu. Not sure how to calculate your toll fees? Use NEXCO. You should've done your research on which highways to pass by to have an estimate for your calculations.
  6. If you still wish to save on toll fares, your best bet is to detour (it can be quite a detour sometimes) by avoiding highways as a whole, but just so you know, gas isn't cheap in Japan. But if you happen to only want to drive from Beppu to Takachiho, and also perhaps between Aso and Kumamoto, you don't really need to worry about toll fares. There are barely any, so this is perhaps a good idea for a short car rental trip without really using the ETC card.
  7. Important Update: Budget Rent a Car and Toyota Rent a Car have discontinued handling KEP as of May 19, 2025.

🛡️ Car Insurance: A Non-Negotiable

Car parked near Aso volcano with scenic mountain backdrop
Passenger Princess's View from Passenger Seat

In Japan, car rental companies typically offer insurance coverage as part of their basic rental fee. This includes compulsory liability insurance, which covers third-party injuries or deaths, and optional Collision Damage Waiver (CDW) to cover potential deductible costs. Additionally, some companies offer Non-Operation Charge (NOC) waivers.

CDW, often offered by car rental companies, waives the deductible you might have to pay in case of an accident or damage to the vehicle. If you have CDW, you won't be charged for the deductible amount, which can be a significant sum.

NOC is a charge for the period the car is out of service due to an accident or repair. Some rental companies offer NOC waivers, which can help avoid this additional charge. In the event of a car accident, car theft, car breakdown or stains/damage to the car, if the car needs to be repaired and/or cleaned, without NOC, you can be charged a high fee by the car rental company depending on the situation.

I personally highly recommend a full coverage because we cannot predict what happens to us, and we definitely didn't want to fork out huge amounts of money when we're already in distress. As someone who worked as a travel consultant, I'll also share the following as a general reminder as a just-in-case knowledge, because insurance generally do not cover the following situation for car rentals in Japan, and you as the customer will have to cover for damages:

  • The accident is not reported to the police (or when there is no accident report filed by an officer - filing a police report in Japan is possible and you can generally request for a translator without additional charges) — make sure to file a proper report!
  • Accidents occurring when someone other than the applicant at the time of departure is driving - This is important, because if there are more than one person driving, then all drivers should be registered for the vehicle collection to prevent disputes.
  • Accidents occurring while driving without a driver's license - carry yours with you all the time!
  • Accidents occurring while driving under the influence of alcohol - do NOT drink and drive
  • Accidents occurring while driving during an extended period of rental without permission (not to mention, you'll be charged with penalties for late returns)
  • Violation of other items listed in the rental agreement, etc.
    • Example: Theft of the vehicle while the key is in it, or if you left valuables in your rented vehicle, or whatever caused by negligence

However, note that the above is just general knowledge, and specific terms and conditions will depend on your car rental company and the insurance policy. Please check properly with the terms and conditions before hitting the road, and drive safely without breaking any law!

⛽ Winter Tires: Do I Need Them? Or Will Snow Chains Suffice?

Fortunately, we were traveling during autumn so we didn't need them. Under Japanese traffic law, you must have Winter Tires to drive on snowy/icy roads. Whether you need Winter Tires or not must be judged by yourself on your own responsibility, and in cases like this, I highly recommend you to do proper research on the destinations you're driving in.

It rarely snows in southern Japan to the point winter tires will be completely necessary, but if you do visit Takachiho or Aso, some roads will recommend usage of winter tires. As a Japanese speaker, I also use Jartic to keep myself updated on road conditions. If you do decide to drive in winter, please request for winter tires because that's the top priority (without reserving them you might not get them)!

Additionally, winter tires are enough to drive in snow, and even on roads that are not snow-covered. If you do receive a car without winter tires, snow chains may be needed and you will have to set them yourself at some point (it isn't impossible, but it isn't exactly easy either). Important note is that snow chains should NOT be used on winter tires, and driving on roads that are not snow-covered with snow chains will risk causing damages since you'll need to remove and reequip the chains frequently throughout your journey.

However, expressway use is subject to two special restrictions that may come into effect during and after snowfall: "Winter Tire Restriction" and "Snow Chain Restriction". When "Snow Chain Restriction" is announced, driving on the expressway becomes only permitted to vehicles with chains installed. If you are heading for an area known for its particularly heavy snowfall or anywhere where snow isn't cleared from the road regularly, it is recommended that you bring snow chains too.

⛽ Petrol Stations: Full-Service vs DIY

Well, we know the price for petrol is rising in Malaysia, but when it's in Japan, the price easily doubles from ours. The price range fluctuates on a daily basis and unlike Malaysia that has a fixed pricing nationwide on a weekly basis. Also, Japan's pricing differs from station to station. During our trip, it was about 180 yen per liter in most days, but there are days where it goes a little higher, and a little lower.

Also, there are different types of services for petrol. You may sometimes see 'FS' or 'SS' when you google for petrol stations to plan when to fill your tank while planning for your trip, and that's because they respectively stand for Full-Service and Self-Service!

Service TypeMalaysian Comparison
Full-ServiceLike Petronas Mesra - staff helps
Self-ServiceLike Shell OPT - pay at machine

We discovered some stations charge 2-3% more for credit card payments versus cash - keep some yen notes handy for fuel stops if you wanted to be more money-savvy! But honestly, we wanted things to be quick and easy, so we mostly paid by card to have transaction records for the three of us to even out the payment.

One important thing to note is that there are also anti-static panels in Japanese petrol station that shapes like a red palm. Please touch it before you remove your fuel cap! After removing the fuel cap, take the nozzle for the specified fuel type (green for diesel, red for regular, and yellow for high-octane) and insert it all the way into the fuel tank opening. After checking to make sure it is firmly inserted, pull the trigger to begin filling up the vehicle. You should be given an instructions book by your car rental company.

Also, you will generally be asked to fill the car to a full tank at a petrol station that is less than 5km radius from your car rental shop right before returning it. You can ask the station staff for a mantan (full tank) fill and make sure to ask for the receipt, since your car rental company will be requesting it!

Anyone who knows me will see me shaking my head when it comes to parking in Japanese major cities. Even our Fukuoka parking for a brief moment cost us a meal (here's why)! Just look at our Kyushu parking costs:

Location Parking Cost Notes / Link
Fukuoka City ¥500–1,000/hour (RM15-30) Central city, expensive
Mojiko ¥200/2 hours, ¥400/12 hours Very reasonable
Beppu Free at most sights Check individual ryokan/hotel
Takachiho Free at most sights Parking near gorge can fill early
Kumamoto ¥1,000/day (RM30) City centre, hotel parking
Saga ¥500/day (RM15) Affordable, easy to find
Kunen-an ¥500/vehicle per visit Parking lot at the park

So, for those wanting to rent a car in city centers, I strongly discourage it in most cases (it's understandable if you have elderly who may have difficulty walking in your group and that can be an exception with planning made). Exceptions aside, from a shopaholic girlie to another shopaholic girlie reading this, even if you were just thinking it's easier to carry everything you shopped back to your hotel that happens to be nearby like we did in Hakata, trust me, you'd be at your hotel by foot, else if you're driving, you'd probably still stuck in the parking lot with frustrations of navigating between traffic congestions on the way back. There are so much to shop and eat in Hakata, take it slow and enjoy the atmosphere by walking or stopping by a cafe is a pretty nice thing to do too!

🚗 Car Rental: Was it Worth the Money?

Kamishikimikumanoimasu Shrine hike with traditional stone steps and torii gate
The Kamishikimikumanoimasu Shrine Hike

I've said good things and bad things about car rental, and for my trip to Kyushu, renting our car was worth it! Without our car it'd be super difficult for us to visit Takachiho, and we'd not be able to visit Kamishikimikumanoimasu Shrine easily to the point that this spiritual power spot could easily be crossed off our list if we weren't driving!

But if it's a question asked by city-only travelers, I typically discourage it except for cases where special needs or special care will be required for convenience and ease of mind, since the parking fees can be really high sometimes taking the metro is really a whole lot more cost effective. (Or perhaps consider renting a driver from licensed travel agencies, or Uber rides!)

So basically, if you're traveling across prefectures that can be more convenient to travel by car, especially when public transportation isn't as complete and convenient as cities like Tokyo, Osaka, Kyoto City, Sapporo, Sendai, or even Hiroshima City and Fukuoka, by all means I will recommend driving so you get to see more of the places you visit. But of course, it all depends on your personal preference and final itinerary! Everyone travels with a different budget and pace, so your preferences will be your highest priority and I can only advise so much. :)

❓ FAQs for Malaysian and Singaporean Drivers

Q: Malaysia drives left too - is it easier?

A: Yes! My friend adapted pretty quickly! But perhaps it's also different because the car model isn't what we drive at home, and there were plenty of mountain roads, especially from Beppu to Takachiho, and from Takachiho to Aso. That was tough for all of us.

Q: Must all drivers take IDP and register during car rental collection?

A: Yes, everyone who is going to drive the rented car MUST have IDP. Your arrival information (the QR code on your passport) is required upon collecting your car. This is for insurance registration and for you and your group's safety, and to prevent potential unwanted disputes.

Q: Can I use my credit card in ETC machines?

A: Absolutely not. ETC cards are issued by credit card companies, and they are only issued to residents of Japan. Do not insert your credit card into the ETC device.

Q: Is the KEP still worth it after the price increase?

A: It depends on your route. The 6-day pass now costs 15,000 yen (as of May 2025). If your toll fees exceed this amount, it may still be worth it. However, Budget and Toyota have discontinued KEP handling, so check with other rental companies. Also note that the KEP doesn't cover Kitakyushu or areas outside Kyushu.

Q: Do I need winter tires in Kyushu?

A: Winter tires are legally required when driving on snowy/icy roads. In Kyushu's southern areas, they're rarely necessary except in mountainous regions like Takachiho or Aso during winter months. Snow chains may be needed as backup in severe conditions.

*Disclosure: This post contains affiliate links. If you book through them, I may earn a small commission at no extra cost to you. This helps keep the blog running - thank you!

🏨 Book Japan Hotels 🚗 Rent a Car via Trip.com ✈️ Flights to Japan 🛜 SIM Cards or Wi-Fi Rental 🚌 Japan Day Tours

📚 More Japan Travel Guides

  • Magome-juku & Nakasendo Trail Guide - Walk the ancient post town
  • Mojiko & Kokura Day Trip - Explore Kitakyushu
  • Beppu Private Ryokan Stay - Luxury onsen experience
↑ Back to Guide

Kyushu Travel Series:
• Mojiko & Kokura - Day 2
• Beppu - Day 3-4
• Takachiho - Day 5-6
• Kumamoto - Day 7
• Saga & Kunen-an - Day 8
• Saga Hotel Review - Day 9

Have questions about driving in Japan? Ask in the comments!

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About Me

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Jin
Freelance Interpreter & Translator
Type A • ENFP • Virgo-Libra Cusp

Interpreting Experience:
・Hoshino Resorts Tomamu (Travel Events)
・Gifu Prefecture Tourism (Travel & Business Events)
Also a former travel consultant with Japanese agency (3+ years).


岐阜県通訳・旅行コンサルタント経験有。4ヶ国語話せます。日本文化とモバゲーが大好きです!

Languages / 対応可能言語:
English • Mandarin • Malay • 日本語
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